The Promise

Our 60-Day Guarantee

Try Gut Rescue for 60 days. Give the gut at least 30 to reset. If your dog still isn't pooping better, passing less gas, or looking more like themselves by day 60, full refund.

60 days. First order. Start with an email.

If it does not work, you do not pay.

Your first Pawbiotics order is covered for 60 days from delivery. Give the product at least 30 days. That is how long the gut needs to reset. If your dog is not doing better by day 60, email us with your order number for a full refund.

How to start a refund

1

Email us

Send a note to hello@mypawbiotics.com with your order number and a quick line on what you noticed (or did not) after using the product for 30 days. That is all we need.

2

We take care of it

A real person reads every email and processes eligible refunds the same business day, in most cases. No forms, no chatbot loop.

3

Refunded

Refunds go back to your original payment method and typically post within 5 to 10 business days.

The fine print

Covers

Your first order

The 60-day guarantee covers the first Pawbiotics order on your account. Reorders and subscription refills are not covered, but you can cancel a subscription anytime in one click.

Timing

Give it 30 days

Probiotics need about 30 days to actually change what is happening in the gut. Please give the product a fair shot before claiming. The full refund window opens at day 30 and closes at day 60.

Simple

Start with an email

Email us with your order number and we will send you instructions and take it from there.

One time

First order only

The guarantee is a one-time offer per customer. Once you have used it, a later order does not reset it.

Damaged or wrong items

If something arrives wrong, we make it right.

If your order arrives damaged or incorrect, email hello@mypawbiotics.com within 14 days with a photo and we will send a replacement or refund. Whichever you prefer.