Shipping & Returns
Fast, free, and honest. Most orders ship within 1 business day and land at your door in 3 to 5 business days. Refills always ship free.
What to expect
Ships within 1 business day
Orders placed by 2pm ET Monday to Friday ship the same day. Weekend orders ship Monday morning. You'll get a tracking number by email as soon as it leaves our warehouse.
3 to 5 business days in the US
We ship USPS Ground Advantage or UPS Ground within the continental United States. Alaska, Hawaii, and Puerto Rico typically take 5 to 8 business days.
Free on every refill
First orders ship for a flat $4.95. Every refill ships free, whether you're on a subscription or ordering one-off. Subscribers save the most.
US only for now
We currently ship within the United States only. International shipping is on the roadmap for 2026. Sign up for the newsletter to hear when we open up your country.
If it does not work, you do not pay.
Try Gut Rescue for 60 days. If your dog is not doing better, email us with your order number and we refund the price of the jar. Keep the jar. No return shipping, no restocking fee. First order only.
Read our 60-day guarantee →If something arrives wrong, we make it right.
If your order arrives damaged, opened, or wrong, email hello@mypawbiotics.com within 14 days with a photo and your order number. We will send a replacement or refund, whichever you prefer, at no cost to you.
